Terms & Conditions of Booking

Terms & Conditions of Booking

The services provided by Artisan Stitch are covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

If you have to cancel your booking, fees are non-refundable, so please check the details of the event carefully before completing the booking. You may re-sell the place or send someone along in your place but please notify me of the substitute name, e-mail address and telephone number as early as possible.

Notifications of cancellation will be taken as final and you will not be able to have your place back again.  It will be re-advertised or donated to a charitable organisation.

Therefore BEFORE you book, please ensure that you are free to attend on all the given date(s) and times, and that the course content and experience level are suitable for you.  If you’re unsure about the content of the class, or its required skill/experience level, please contact me first.  I’m happy to chat about the suitability of the class for you, or I may be able to suggest a more suitable alternative. The full class fee is payable in advance to secure your place.

Please make sure you are booking the correct course.   Any later changes or swaps will only be possible if your place can be filled and will be subject to a £20 charge to cover administration and transaction costs.

Artisan Stitch operates in accordance with the Scottish Government’s guidance for safer workplaces and public settings.  

To safeguard the health and well-being of staff and attendees, and to prevent disruption to services, Covid19-protection measures, including wearing of face-coverings, are in place. Please comply with these measures to help keep yourself and everyone else well. If you have any questions or concerns, then please contact me for clarification BEFORE you book. For further information on the sectoral specific guidance, please follow the links to the Scottish Government and Public Health Scotland pages.

I may have to  change the course schedule depending on demand for the class, so please book early.
If I have to make an unavoidable cancellation, I will endeavour to offer you an alternative date or give you a full refund of the course fee. I will not be able to refund travel, accommodation or other in costs.

I regret that I cannot reduce fees or give refunds for missed classes, whether due to holidays, illness or other reasons.

I regret that I cannot be responsible for any loss of, or damage to personal possessions either in transit or while in the studio.  This includes sewing machines and by bringing your own machine, you accept all risks.  Please take bags and personal possessions with you when leaving for breaks.  The studio door will be locked if the room is unoccupied.

The content of the courses, as well as any follow-up notes provided are for exclusive use of attendees of the class. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us.

A breach or violation of any of the Terms will result in an immediate termination of these Services.

Your continued use of or access to our website or the Service  constitutes acceptance of these Terms.